Zotabet Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Zotabet Casino website, account services, games, promotions and related features. They should be read together with any rules, notices, promotion conditions, privacy information and responsible gambling material shown on the website. If there is a specific rule for a particular game, promotion or service, that rule may apply in addition to these general terms.

By visiting or using the website, you confirm that you have read and understood these terms and agree to be bound by them. If you do not agree, you must stop using the website and should not open or maintain an account. These terms apply whether you access the website through a computer, mobile phone, tablet or another supported device.

Eligibility and legal use

You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. You must not use the service if gambling is unlawful where you are located. It is your responsibility to check the laws that apply to you before registering, depositing funds or playing. Access may be restricted by location, account status, technical controls or other legal requirements.

You must provide accurate, current and complete information when creating or using an account. Information must not be misleading, copied from another person or submitted on behalf of someone else. You must promptly update information if it changes. We may request documents or other information to verify your identity, age, location, payment method or source of funds where this is reasonably required.

Changes to these terms

Zotabet Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, legal requirements, security measures or business practices. The latest version will be made available on the website. You should review the terms regularly. Continued use of the website after an updated version is published may be treated as acceptance of the revised terms, unless applicable law requires another process.

2. Accounts, funds and transactions

Your account responsibilities

You may only create and use an account for yourself. You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You are responsible for activity carried out through your account unless you have promptly notified us of suspected unauthorised use or another security concern. You must not sell, transfer, lend or give access to your account to another person.

You must not create multiple accounts, use another person’s account or attempt to avoid an account restriction by registering again. If duplicate, inaccurate or unauthorised accounts are identified, access may be suspended or closed. Any review of an account will be carried out in accordance with applicable law and the relevant website policies.

Deposits and withdrawals

Deposits and withdrawals are subject to the payment methods, verification checks and instructions available on the website at the time of the transaction. You must use a payment method that belongs to you or that you are authorised to use. A payment provider may apply its own terms, fees, processing rules or security checks. We do not control the policies of independent payment providers.

You should check all transaction details before confirming a payment request. A transaction may be delayed, declined, reversed or held for review where there is a technical issue, payment dispute, verification requirement, suspected fraud, legal restriction or other legitimate reason. No specific processing time or payment option is guaranteed unless expressly stated in the applicable information on the website.

Funds in an account must not be used for unlawful activity, fraud, money laundering, terrorist financing or any other prohibited purpose. We may take steps required by law or by our internal controls, including requesting further information, delaying a transaction, restricting access or reporting activity to an appropriate authority where necessary.

Account closure and remaining funds

You may request closure of your account in accordance with the account and responsible gambling tools made available on the website. We may suspend or close an account where we reasonably believe that these terms have been breached, the account presents a security or compliance concern, use is unlawful, information cannot be verified or continued access is not appropriate.

Where an account is closed, any remaining balance will be handled in accordance with applicable law, the outcome of relevant checks and the payment arrangements available at the time. Funds connected with fraud, unlawful conduct, payment reversals or a breach of these terms may be subject to review or lawful action. Nothing in these terms removes rights that cannot legally be excluded.

3. Games, promotions and responsible use

Games and results

Games must be used only for personal entertainment and not as a way to earn a guaranteed income. Game rules, available features, stake options and outcomes may vary between products. You should read the rules for a game before playing. Where games use random outcomes, results are determined by the applicable game system and are not guaranteed to produce a particular result.

A displayed balance, game result or transaction record may be corrected where there is an obvious error, technical fault, communication problem or other circumstance that makes the information inaccurate. If a game is interrupted, we may review the relevant records and apply the outcome required by the game rules and applicable law.

Promotions and bonuses

Promotions, bonuses, offers and other incentives may be subject to separate conditions. Those conditions should explain who can participate, how an offer is activated, any qualifying activity, expiry arrangements, withdrawal rules and any other restrictions. You should read the full conditions before accepting or using an offer.

Unless the applicable promotion conditions say otherwise, offers may be limited to eligible accounts, may not be combined and may be changed or withdrawn where permitted by law. We may refuse or remove an offer where it has been obtained through error, misuse, multiple accounts, collusion, automated activity or another prohibited method. Promotional balances or benefits may have different rules from deposited funds.

Responsible gambling

Gambling should be treated as entertainment, not as a way to solve financial difficulties or recover losses. Only gamble with money you can afford to lose. Take regular breaks, set personal spending and time limits, and avoid gambling when affected by alcohol, medication, stress or other factors that may affect your judgement.

• Set a budget before you start and do not exceed it.
• Do not chase losses or increase stakes to try to recover money.
• Keep gambling separate from essential household spending.
• Use available deposit, loss, session or time controls where offered.
• Consider a break or account closure if gambling stops being enjoyable.
• Seek independent support if gambling is causing concern for you or someone close to you.

We may apply responsible gambling safeguards, including account restrictions, activity reviews, cooling-off arrangements or self-exclusion measures. These measures may affect access to games, deposits, withdrawals or promotional activity. You must not try to bypass a restriction by using another account, another person’s account or misleading information.

4. Website use, liability and legal information

Prohibited conduct

You must use the website honestly, lawfully and in a way that does not interfere with other users or the operation and security of the service. You must not attempt to gain an unfair advantage, manipulate a game, exploit an error, use automation without authorisation or interfere with the website, its systems or networks.

• Use bots, scripts, scraping tools or other automated methods without permission.
• Introduce malware, harmful code or material that could damage or disrupt the service.
• Attempt to access another person’s account, data or restricted systems.
• Use stolen, fraudulent or unauthorised payment details.
• Collude with other users or use coordinated activity to obtain an improper benefit.
• Copy, reproduce, modify or commercially exploit website content without permission.
• Use the service to threaten, harass, deceive or cause harm to another person.

Availability and third-party services

We aim to keep the website available and accurate, but access may be interrupted by maintenance, upgrades, telecommunications problems, power failures, security events, software faults or circumstances outside reasonable control. Features may be changed, suspended or removed. You should not rely on the website being available at all times.

The website may contain links, content or payment options provided by third parties. These services may have separate terms and privacy practices. We are not responsible for independent third-party services to the extent permitted by law, and you should review their information before using them.

Intellectual property and information

The website, including its design, text, graphics, software, branding and other material, is owned by or used with permission by the relevant rights holder. You may use the website for personal, lawful purposes only. These terms do not give you ownership of any website material or permission to use it outside the ordinary operation of the service.

Privacy, security and complaints

Personal information is handled in accordance with the applicable Privacy Policy and relevant Australian privacy requirements. Information may be used for account administration, identity and age checks, payments, security, responsible gambling, legal compliance, service improvement and other purposes explained in the Privacy Policy. You should read that policy to understand how information is collected, used, stored and disclosed.

If you have a question, concern or complaint about the website, an account, a transaction or these terms, please use the contact or support method displayed on the website. Provide enough information for the issue to be reviewed, while avoiding the unnecessary submission of sensitive information. We may ask for further details to verify your identity and investigate the matter.

Liability and applicable law

To the extent permitted by law, we are not responsible for loss caused by events outside reasonable control, unauthorised access resulting from your failure to protect account details, misuse of the website, inaccurate information supplied by you, payment provider issues or interruption of communications. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

These terms are intended to operate consistently with the laws and regulatory requirements that apply to the service and to users in Australia. If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, while the remaining terms continue to operate. If you continue to use Zotabet Casino after reviewing these terms, you confirm your acceptance of the version displayed on the website.